Privacy Policy

MyndBoosters AI (“Company,” “we,” “us,” or “our”) provides MyndBoosters AI, an artificial intelligence product that helps users process, analyze, transform, generate, organize, summarize, search, convert, or otherwise work with information they provide through text, voice, images, video, uploaded files, prompts, instructions, metadata, and related content.

This Privacy Policy explains what information we collect, how we use it, how long we retain it, how we protect it, and what choices and rights users have.

Important commitment: We do not use your prompts, inputs, uploaded files, voice recordings, images, videos, documents, outputs, or other user content to train, fine-tune, improve, or otherwise teach AI models, unless you separately give us explicit written permission through a clearly labeled opt-in program.

By using MyndBoosters AI, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

For privacy questions, contact us at: manifest@myndboosters.ai

This Policy applies to:

• The MyndBoosters AI website, web application, mobile application, APIs, browser extensions, integrations, and related services.
• User-provided content in text, voice, image, video, uploaded file, and other supported formats.
• Account, billing, support, security, diagnostic, and usage information associated with the Service.

This Policy does not apply to third-party websites, apps, platforms, or services that we do not control, even if they are linked from or integrated with the Service.

We collect information only as reasonably necessary to provide, secure, maintain, support, and improve the Service experience, subject to the limits described in this Policy.

A. Account Information

When you create or manage an account, we may collect:

• Name.
• Email address.
• Organization name, if applicable.
• Username or account identifier.
• Password or authentication credentials, stored securely.
• Account preferences and settings.
• Subscription, plan, and usage-limit information.
• Communications preferences.

B. User Inputs and Uploaded Content

When you use the Service, you may provide content in one or more formats, including:

• Text prompts, instructions, questions, messages, notes, or pasted content.
• Voice recordings, spoken commands, dictation, or audio files.
• Images, screenshots, scanned documents, graphics, or visual materials.
• Video files, clips, screen recordings, or multimedia content.
• Uploaded documents, spreadsheets, presentations, PDFs, datasets, archives, or other files.
• Metadata associated with files, such as filename, file type, size, format, timestamp, duration, language, or technical properties.
• Outputs generated or returned by the Service in response to your request.

We process this content only to provide the action you requested, such as transcription, summarization, extraction, conversion, generation, classification, search, analysis, formatting, translation, editing, or other AI-assisted functionality.

C. Intermediate Processing Data

To operate the Service, we may temporarily store intermediate data created during processing. This may include:

• Queued or cached versions of submitted content.
• Temporary transcripts, embeddings, indexes, thumbnails, previews, extracted text, frames, or processing fragments.
• System-generated task IDs, status logs, workflow states, and error records.
• Security, abuse-prevention, audit, and traceability records.
• Content fragments necessary to resume, verify, or complete a user-requested task.

Intermediate data is not used for training or learning. It is used only to deliver, secure, debug, verify, and support the Service.

D. Usage and Technical Information

We may automatically collect technical information such as:

• IP address.
• Device type.
• Browser type.
• Operating system.
• App version.
• Referring pages.
• Time and date of access.
• Feature usage.
• Session duration.
• API request metadata.
• Error logs and crash reports.
• Security events.
• Approximate location derived from IP address.
• Performance metrics, such as latency and processing success or failure.

We use this information for service reliability, fraud prevention, analytics, troubleshooting, and security.

E. Payment and Billing Information

If you purchase a paid plan, payment information may be processed by a third-party payment provider. We do not directly store full credit card numbers or sensitive payment credentials unless expressly stated at checkout.

We may retain billing-related records such as:

• Plan type.
• Billing status.
• Transaction ID.
• Invoice history.
• Renewal date.
• Tax or accounting records.
• Payment processor customer ID.

F. Support and Communications

If you contact us, we may collect:

• Your name and email address.
• Support messages.
• Attachments you send.
• Account or diagnostic information needed to resolve your request.
• Feedback, survey responses, or product suggestions.

We use this information to respond to you, troubleshoot issues, improve support quality, and maintain records of our communications.

When you sign up on our website, ask for a fleet on our get-started page, or leave your details in the chat on our website or during a call with it, we ask for:

• Your first and last name.
• Your work email address.
• Your company name and your job title.
• Your company’s headcount and the country it is headquartered in.
• How you would like us to support your business.
• Where you heard about us, if you choose to tell us.

These details go to our team so that we can respond to your request, and we send you a short email confirming that we received it. That email contains none of the information you gave us. If you give us your email address by speaking it during a call, we do not send that confirmation, because a misheard address could reach someone else.

What you write in your own words — how you would like us to support your business, a brief, or a chat message — is erased after 12 months. Your contact details are deleted after 24 months. Ask us and we will delete either sooner.

G. Cookies and Similar Technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to:

• Keep you signed in.
• Remember preferences.
• Secure accounts.
• Understand product usage.
• Measure website performance.
• Prevent fraud or abuse.
• Improve the user experience.

You can control cookies through your browser settings. Some features may not work properly if essential cookies are disabled.

H. Website Analytics (Google Analytics and Microsoft Clarity)

We use Google Analytics, provided by Google, and Microsoft Clarity, provided by Microsoft, to understand how visitors use our website, such as which pages are visited, how long visits last, and how people click and scroll through a page.

Neither tool is loaded until you choose “Accept All” in our cookie banner. If you choose “Reject All”, or do not respond, your browser does not contact Google or Microsoft through our website and no analytics cookies are set.

If you accept, these tools may set their own cookies and collect information such as the pages you view, your interactions with them, your device and browser type, and your approximate location. Microsoft Clarity is configured to mask the text you type into forms and chat on our website.

We record your choice in a single local storage entry on your device so that we do not ask you again. You can change your choice at any time using the “Cookie Settings” link in the website footer.

We use information for the following purposes:

A. To Provide the Service

We process user content and account information to:

• Receive and understand your request.
• Process text, voice, image, video, or file inputs.
• Generate, transform, analyze, summarize, transcribe, classify, search, convert, or return outputs.
• Save user-requested settings or history where enabled.
• Complete tasks, workflows, and integrations initiated by you.

B. To Store Intermediate Data During Processing

We may store data at intermediate stages so the Service can:

• Complete long-running or multi-step tasks.
• Recover from temporary failures.
• Show task progress.
• Provide traceability for user-requested operations.
• Investigate errors or abuse.
• Maintain safety, security, and service integrity.

C. To Protect the Service

We use limited information to:

• Detect fraud, spam, malware, abuse, scraping, unauthorized access, or security incidents.
• Enforce usage limits and Terms.
• Protect users, our systems, and third-party systems.
• Maintain audit logs for security and traceability.
• Investigate suspected misuse.

D. To Provide Customer Support

We use account, usage, support, and diagnostic information to:

• Respond to inquiries.
• Troubleshoot bugs.
• Resolve billing or account issues.
• Verify account ownership.
• Improve support operations.

E. To Maintain and Improve Product Reliability

We may use aggregated or de-identified technical information to:

• Monitor performance.
• Fix bugs.
• Improve speed and reliability.
• Understand feature adoption.
• Plan capacity.
• Improve user experience.

We do not use user content for AI model training, fine-tuning, or learning.

F. To Comply With Law

We may process or disclose information when necessary to:

• Comply with applicable law.
• Respond to valid legal process.
• Enforce our agreements.
• Protect rights, safety, and property.
• Meet accounting, tax, regulatory, or compliance obligations.

We do not use user content to train, fine-tune, improve, develop, benchmark, or teach AI models.

This commitment applies to:

• Prompts.
• Instructions.
• Uploaded files.
• Text content.
• Voice and audio content.
• Images.
• Videos.
• Extracted text.
• Transcripts.
• Intermediate processing data.
• Generated outputs.
• User-specific workflow data.

We may use aggregated, de-identified operational metrics, such as request volume, latency, error rates, or feature usage, to operate and improve the Service. These metrics do not include user content and are not used to train AI models.

If we ever offer an optional program that would allow user content to be used for model improvement, it will be separate, clearly labeled, opt-in only, and revocable.

Where required by law, we rely on one or more legal bases to process personal information:

• Performance of a contract: To provide the Service you requested.
• Legitimate interests: To secure, maintain, troubleshoot, and improve service reliability, while respecting your privacy rights.
• Consent: For optional features, marketing communications, or other processing that legally requires consent.
• Legal obligations: To comply with tax, accounting, regulatory, court, or law-enforcement requirements.
• Protection of rights and safety: To prevent fraud, abuse, harm, or unauthorized access.

We do not sell your personal information.

We do not share user content with third parties for advertising, data brokerage, model training, or unrelated commercial use.

We may share limited information in the following circumstances:

A. Service Providers

We may use trusted service providers to help operate the Service, such as:

• Cloud hosting providers.
• AI processing infrastructure providers.
• File storage providers.
• Transcription, image, video, or document-processing providers.
• Security and fraud-prevention tools.
• Analytics and performance-monitoring providers.
• Customer support platforms.
• Payment processors.
• Email and communications vendors.

These providers may access information only as needed to perform services for us and must follow contractual obligations to protect the information and not use it for their own purposes.

B. User-Directed Integrations

If you connect the Service to a third-party platform, such as cloud storage, email, calendar, messaging, productivity tools, developer tools, or business applications, we may share information as directed by you to complete the requested integration.

Your use of third-party integrations may also be governed by the third party’s own terms and privacy policy.

C. Legal and Safety Reasons

We may disclose information if we believe it is reasonably necessary to:

• Comply with law or valid legal process.
• Enforce our Terms.
• Protect our rights, users, systems, or the public.
• Investigate fraud, abuse, security incidents, or illegal activity.
• Prevent harm.

D. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction. We will take reasonable steps to ensure that user data remains protected and subject to privacy commitments materially consistent with this Policy.

E. With Your Consent

We may share information with third parties when you ask us to or when you give us clear permission.

We retain information only for as long as necessary for the purposes described in this Policy, unless a longer period is required by law, needed for security, or requested by you.

Standard Retention Period

By default, user content and intermediate processing data are retained for up to 30 days for:

• Service completion.
• Security review.
• Traceability.
• Abuse prevention.
• Error recovery.
• Ethical auditing.
• User support.
• System reliability.

After the retention period expires, we delete or de-identify the data according to our deletion procedures.

User-Controlled Retention

You may override the default retention period where supported by your plan or settings. Depending on available features, you may be able to:

• Shorten retention.
• Extend retention.
• Disable history.
• Delete specific files, prompts, outputs, or tasks.
• Configure workspace-level retention policies.
• Request immediate deletion.
• Export data before deletion.

Some security, billing, legal, or compliance records may be retained for longer where required or permitted by law.

Account Closure

When you close your account, we will delete user content, uploaded files, intermediate processing data, and account-associated personal information from active systems, unless retention is legally required or necessary for unresolved security, fraud, billing, dispute, or compliance matters.

Backups and disaster-recovery copies are deleted or overwritten according to our normal backup lifecycle. We do not restore deleted user content from backups except where necessary for security, legal, or disaster-recovery purposes.

Retention Table

• Text prompts and instructions: Up to 30 days unless changed by user settings
• Voice, audio, and transcripts: Up to 30 days unless changed by user settings
• Images and image-derived data: Up to 30 days unless changed by user settings
• Videos, frames, and video-derived data: Up to 30 days unless changed by user settings
• Uploaded files and extracted content: Up to 30 days unless changed by user settings
• Intermediate processing data: Up to 30 days
• Generated outputs: Up to 30 days unless saved by the user or changed by settings
• Security and audit logs: Up to 30 days, unless needed for investigation or legal compliance
• Account information: Until account deletion, unless legally required longer
• Billing records: As required by tax, accounting, and financial laws
• Support communications: As needed for support history and legal compliance
• Aggregated or de-identified operational metrics: May be retained longer because they do not identify users

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

These safeguards may include:

• Encryption in transit.
• Encryption at rest where appropriate.
• Access controls.
• Least-privilege permissions.
• Authentication protections.
• Logging and monitoring.
• Network and application security controls.
• Vendor security review.
• Data segregation where appropriate.
• Retention and deletion controls.
• Employee and contractor confidentiality obligations.
• Security testing and vulnerability management.

No system is perfectly secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

The Service may allow users to submit sensitive information, including personal, financial, health, biometric, employment, legal, confidential business, or other regulated information.

You are responsible for ensuring that you have the right to submit any information you provide. Unless your plan or written agreement specifically states otherwise, you should not submit highly sensitive regulated information if doing so would require special legal, contractual, or compliance protections that we have not expressly agreed to provide.

We do not intentionally use sensitive information for advertising, profiling, or AI model training.

MyndBoosters AI is not intended for children under 13, or under the age required by applicable law in your jurisdiction. We do not knowingly collect personal information from children without required parental or guardian consent.

If you believe a child has provided personal information to us, contact us at manifest@myndboosters.ai and we will take appropriate steps to delete the information.

We may process and store information in countries other than where you live, including the United States or other locations where we or our service providers operate.

Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.

Depending on where you live, you may have rights regarding your personal information. These may include the right to:

• Access personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Export or receive a copy of your information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.
• Appeal a denied privacy request where applicable.
• Lodge a complaint with a privacy regulator.

To exercise your rights, contact us at manifest@myndboosters.ai.

We may need to verify your identity before fulfilling a request. We will respond within the time required by applicable law.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Categories of Personal Information We May Collect

Depending on your use of the Service, we may collect:

• Identifiers, such as name, email address, IP address, account ID, or device identifiers.
• Commercial information, such as subscription and billing records.
• Internet or electronic activity, such as usage logs and feature interactions.
• Audio, visual, electronic, or similar information, such as voice, image, or video inputs you choose to provide.
• Professional or business information, if you provide it in your account or uploaded content.
• Inferences limited to service operation, security, or user-requested functionality.
• Sensitive personal information, only if you choose to provide it or if needed for security, authentication, or legal compliance.

How We Use California Personal Information

We use personal information for the purposes described in this Policy, including service delivery, security, support, billing, compliance, and user-requested processing.

Sale or Sharing

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising.

Sensitive Personal Information

We do not use sensitive personal information to infer characteristics about you except as necessary to provide the Service, secure the Service, or comply with law.

California Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, sell, or share.
• Delete personal information.
• Correct inaccurate personal information.
• Opt out of sale or sharing.
• Limit use of sensitive personal information.
• Be free from discrimination for exercising privacy rights.

To exercise these rights, contact manifest@myndboosters.ai.

MyndBoosters AI uses artificial intelligence to process user requests and generate outputs.

You should understand that:

• You are interacting with an AI-powered product.
• AI outputs may be incomplete, inaccurate, outdated, biased, or unsuitable for your intended use.
• You are responsible for reviewing outputs before relying on them.
• The Service is not a substitute for professional advice in legal, medical, financial, safety-critical, or other regulated areas unless we expressly provide a product designed and authorized for that purpose.
• Where the Service generates synthetic or modified media, users are responsible for using, labeling, and distributing that content in accordance with applicable law and platform rules.

We do not use user content to make decisions about you that produce legal or similarly significant effects without human involvement, unless clearly disclosed and permitted by law.

Service limits, billing status, account access, fraud controls, or security reviews may be based on account activity, plan selection, usage patterns, or compliance with our Terms.

If we discover a security incident involving personal information, we will investigate and take appropriate action. Where required by law, we will notify affected users, regulators, or other parties within legally required timeframes.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.

For material changes, we may provide additional notice, such as by email, in-product notice, or website notice. Your continued use of the Service after changes become effective means you accept the updated Policy.

For privacy questions, requests, or concerns, contact:

MyndBoosters AI

Email: manifest@myndboosters.ai

Support: manifest@myndboosters.ai

Address: [Company Address]

Website: myndboosters.com